The mission of the ITU Support Center, a department of Technology Support Services, is to anticipate and creatively meet the evolving technological needs of the George Mason University community. We will meet these needs with an emphasis on professional and friendly customer service and in support of excellence in learning and teaching.

• The Support Center accomplishes this mission by providing technical support for computing, network, and phone issues for the University community.
  
  
• The Support Center is the first point of contact for reporting problems with computers, accounts, phones, and networks on campus.
  
  
• The Support Center has the tools to resolve most questions on the first call.
  
  
• If your problem cannot be resolved (and your issue is a supported product or system) your problem will be referred to the appropriate resource within the Information Technology Unit for resolution.
  
  
• The Support Center keeps monthly updates of statistical charts and data.