Forms | Web Links | Additional Resources
Student Forms:
- E-mail
Account Activation/Password Change (MEMO)
This site will allow first-time Mason E-mail users to activate their accounts or current users to change their Mason E-mail password. - ITU
Service Feedback
Tell us what you think about the level of service we provide you. We welcome all suggestions and comments. - Mason
Account Activation/Password Change
This site will allow first-time mason/osf1 users to activate their accounts or current users to change their mason/osf1 password. - Partition
Checklist
This checklist can be used by residence hall students who wish to repair their own computer if they are taken off the network for worm/virus/trojan activity. (It can only be used for a first offense. See checklist for details.) - Patriot
Web PIN Problems
For students who have forgotten their 6-digit Patriot Web PIN.
Faculty/Staff Forms:
- Banner
Access Request Information
For general information on how to request access to Banner products, please visit the Information on Requesting Access to Banner Products page. - Computer/Data
Request
Complete this form if you need the installation of a new computer or software, installation or activation of a network connection, or you are moving to a different office/location. - E-mail
Account Activation/Password Change (MEMO)
This site will allow first-time Mason E-mail users to activate their accounts or current users to change their Mason E-mail password. - Generic
Calendar Accounts
Generic calendar accounts are calendar accounts in which the account name is not linked to an individual’s name but is instead linked to a campus organization, club or department. - Generic
E-mail Accounts
Generic e-mail accounts are e-mail accounts in which the account name is not linked to an individual’s name but is instead linked to a campus organization, club or department. These forms will allow you to request accounts, change authorized users and change sponsorship. - Gunston
Directory Request Form
Complete this form if you need a Gunston account. - ITU
Service Feedback
Tell us what you think about the level of service we provide you. We welcome all suggestions and comments. - Mason
Account Activation/Password Change
This site will allow first-time mason/osf1 users to activate their accounts or current users to change their mason/osf1 password. - Network
Engineering and Technology Forms
These are forms used to request varying services from Network Engineering and Technology. - Partition
Checklist
This checklist can be used by faculty/staff who wish to repair their own computer if they are taken off the network for worm/virus/trojan activity. - Patriot
Web PIN Problems
For faculty/staff who have forgotten their 6-digit Patriot Web PIN. - Telephone
Calling Card
Complete this form if you need to request a Mason telephone calling card. This calling card will charge against your departmental office telephone number. - Voice/Telephone
Request
These are forms if you need new telephone service, need to change your current service, moving, or need to disconnect service. - Wireless
Guest Account Request
Complete this form if you need a wireless Guest account.
Computer
Purchasing FAQ for Students
This resource provides ITU's latest purchasing recommendations for student
computer purchases.
Computer
Purchasing & Support Guidelines for Mason Departments
This resource provides ITU's latest departmental computer purchasing recommendations.
It also contains information about support levels for computer software
and hardware (for both new and existing hardware).
Finding
Aid for Instructional Resources - How-To Guides
This link contains
step-by-step instructions for accomplishing a task (e.g., scanning photos,
uploading files to a server, using an electronic classroom).
IT
Services
This link provides a listing of all IT Services
and can easily be searched by category, by campus, alphabetically, and
by organization.
Mobile
Devices
This link contains information about Smartphones ( Palms & Blackberrys')
Online
Help
This link provides Mason Account Activation information, and Keyword &
Category searches of the Support Center knowledge base.
Resident
Students Internet Access
This link provides
information and resources for resident students in the dorms, information
such as obtaining your IP address (to connect to the campus network) and
instructions on how to set up your computer to connect to the campus network.
Secure
Your E-mail
This link provides
information for protecting your private e-mail from hackers by using SSL
encryption technology.
Virus
Alert Central
This link contains information about virus attacks (both current and past)
on campus.
VPN
Instructions
This link contains instructions for accessing the George Mason University
SSL VPN.
VPN
FAQ
This link contains information regarding facts about George Mason University
VPN.
Web
Design Basics
Introductory information about designing web pages.
Wireless
Networking
This link contains
information about wireless networking.
Classroom
Technologies
Classroom Technologies enhances the learning experience across Mason's
regional campuses by designing, supporting and maintaining technology-enabled
learning spaces and by providing access to well-maintained and up-to-date
hardware and software in open computer labs.
Information
Technology Unit (ITU)
This link provides
information about the Information Technology Unit whose mission is to
advance the University’s strategic goals, support learning, enable
scholarly endeavors, and improve institutional management by effectively
leveraging the information and technology resources of the ITU’s
constituent units, which include DoIT, University Libraries, Technology
Systems, and Capitol Connection.
Information
Technology Security
This link provides
computer users and system administrators with the tools and information
they need to secure their systems.
Instructional
Resource Center (IRC)
The IRC is a faculty-support facility charged with bringing information
technology to bear on the educational mission of the university.
Mason
Media Lab
Mason Media Lab is a learning facility that supports students
in an academic program developing multimedia projects for corporate/non-profit
clients as well as students developing projects for academic and administrative
clients within the University.
Mason
Web Development
Web Development
contains a number of resources for Mason web designers and developers.
Student
Technology Assistance and Resources (STAR)
STAR (Student Technology Assistance and Resources) brings together technology
training, equipment, software, and experts creating one-stop shopping
for students interested in learning about technology. STAR includes: STAR*T
(Training), web.STAR, and STAR*S (Services).
Telecom
Administration
Telecommunications (Telecom) Administration provides voice service and
repairs throughout the distributed campuses and other George Mason University
locations.
Last Revised: April 11, 2008
