Internet
Explorer 7
On
February 14, 2008, Internet Explorer Version 7 (IE7) was unintentionally
deployed and installed to MESA
users. While IE7 in itself is a stable, standard web browser with
enhanced security features and functionality, IE7 is not compatible
with Mason's web e-mail client (https://mail.gmu.edu),
a number of web-based applications and it is not supported
by the vendor SunGard SCT, for use with PatriotWeb/Banner. Therefore,
the ITU is STRONGLY recommending that MESA users remove IE7 from
their computer.
1.
How can I tell if I have Internet Explorer 7 (IE7) installed?
2.
What university applications are not compatible with IE7?
3.
I do not use Internet Explorer 6 (IE6). Do I still need to uninstall
IE7?
4.
If I have been using IE7 for successfully for some time do I need
to uninstall it?
5.
I use a MAC. Do the instructions above apply to me?
6.
Is there any other alternative other than uninstalling
IE7?
7.
Will Firefox or Safari meet the needs of the applications
that only work with IE6?
8.
Once I run the script identified above, will I have
to reinstall IE6?
9.
I haven't turned on my computer on campus since February
13th, am I right in thinking that I have avoided having the unwanted
IE7 installed on my computer?
10.
Will the University support IE7, as a standard web browser, in
the future?
Uninstall
Instructions for IE7
In order
to remove Internet Explorer 7 (IE7) from your computer please take
the following steps:
1.
Save all of your work and close your applications
2.
Click on the following link: IE7 UNINSTALL Tool
Download
3.
You will be prompted to Open or Save the file, please Save the file
to your desktop
4.
Go to the desktop and double click on the file in order to run it
5.
You will see a warning. Choose RUN (If IE7 is not detected on your
system no action will occur)
6.
You will then be prompted again to choose YES or NO to uninstall Internet
Explorer 7. Choose YES.
-
If you choose YES, then you will see a prompt at the end of the uninstall
process to Reboot your computer. You will be given 60 seconds to save
and close all applications then your computer will reboot automatically.
-
If you choose NO, please be aware the applications listed below are
not fully compatible with IE7.
Alternate Method:
You may also manually uninstall Internet Explorer 7 by using this
procedure:
On your Windows XP system Go to:
1.
Start -> Settings -> ControlPanel
2.
Choose the “Add or Remove” program applet
3.
Select "Show Updates" box at the top right of the open windows
4.
Select “Windows Internet Explorer 7” from the list
5.
Click on the “Remove” button. Follow the additional instructions
Frequently
Asked Questions
1.
How can I tell if I have Internet
Explorer 7 (IE7) installed?
To
tell whether or not you currently have IE7:
1.
Open Internet Explorer
2.
Select Help in your menu bar
3.
Select "About Internet Explorer"
4.
The version will be listed in this window
2.
What university applications
are not compatible with IE7?
IE7 is not compatible with certain Banner applications,
the University web-based MEMO email service, and other applications
specifically listed below:
Banner
Applications
· Internet Native Banner
· Imaging
· Workflow
· Discoverer
Other
Affected applications:
· WebCT 4.1
· WebCT 4.2
· ArcView
· Blackboard Campus Edition version 6 and version
4
· Blackboard Learning System
· The Web-based MEMO email service: https://mail.gmu.edu
· Other web based applications may be affected
3.
I do not use Internet Explorer
6 (IE6). Do I still need to uninstall IE7?
If
you do not use Internet Explorer, then you don't need to uninstall
IE7. Just be aware that a number of university supported web based
applications may not have full functionality when accessed through
IE7.
4.
If I have been using IE7 successfully
for some time do I need to uninstall it?
No,
if you are currently satisfied with using IE7, you do not need to
uninstall it. Just be aware that a number of university supported
web based applications may not have full functionality when accessed
through IE7.
5.
I use a MAC. Do the instructions
above apply to me?
No.
This does not affect MAC users at all. This issue is specific to Windows
users that are using MESA.
6.
Is there any other alternative
other than uninstalling IE7?
IE7
will work for most users needs. However, when using the University
Web applications listed above, you may not have all of the functionality
you need.
7.
Will Firefox or Safari meet
the needs of the applications that only work with IE6?
Most
of the applications listed require IE6 for full functionality. However,
Safari and Firefox do provide full functionality when accessing MEMO,
the University web based email services.
8.
Once I run the script identified
above, will I have to reinstall IE6?
No,
your Windows system will revert back to IE6 automatically.
9.
I haven't turned on my computer
on campus since February 13th, am I right in thinking that I have
avoided having the unwanted IE7 installed on my computer?
If
your system had been off since Wednesday and you are turning your
system on today, you will not be affected.
To
tell whether or not you currently have IE7:
1.
Open Internet Explorer
2.
Select Help in your menu bar
3.
Select "About Internet Explorer"
4.
The version will be listed in this window
10.
Will the University support
IE7, as a standard web browser, in the future?
Yes,
when the web based applications listed are compatible with IE7, IE7
will be deployed.
Last
Revised: February 19, 2008
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