Instructions For Juniper Client Workarounds

Workaround for Vista 32 bit and XP 32 bit:

1. Uninstall Juniper Client
   
   
2. Remove Preferences when Prompted
   
   
3. Reboot (shutdown - cold boot)
   
   
4. Install Juniper 4.80 from ITU Support Center website
   
   
5. Go to UAC.GMU.EDU
   
   
6. In UAC Client, Config -> Profile -> Authentication
   
   
7. Deselect Validate Server Certificate
   
   
8. Reconnect

Workaround for Vista 64 bit:

Currently there is no workaround so, the only way to connect to the internet would be to provide us with your wired and/or wireless Ethernet address.

Workaround for Mac:

1. Install Firefox
   
   
2. Open Safari
   
   
3. Authenticate
   
   
4. When you get to the remediation page, minimize it.
   
   
5. Open Firefox
   

If you have any questions or concerns please feel free to contact us.