Procedures for Getting Your Computer Back
Online After Being Partitioned From the George Mason Network

If you use a computer at George Mason University and it has been partitioned because of worm/virus/trojan or a copyright activity, you must complete all of the steps in sections 1, 2, and 3 below in order to have your network access restored.

You may complete the steps yourself or have someone else assist you. Please note that if you enlist the assistance of others to perform these steps, you are still ultimately responsible. While resident advisors are able to assist you with basic ITU information, they are not permitted to work on your personal computer. (If you need the tools to accomplish the tasks on the checklist, you can bring a blank CD to the ITU Support Center in Innovation Hall, room 233, and ITU will burn a copy of the tools you will need, including Symantec AntiVirus. You can also get these tools from the Internet on another system, copy to a CD, and run on your computer.)

After you have completed all of the steps on this checklist, you must answer the required questions correctly, and then sign the Statement of Responsibility form stating that you have taken all steps needed to allow you to have your port activated again. You must present your form to the ITU Support Center in Innovation Hall, room 233.

Once the port has been reactivated, if any additional worm/virus or copyright activity occur, you will be partitioned again. If you are partitioned a second time, you are required to show a receipt from a vendor demonstrating that your system has been appropriately cleaned and updated. (If you choose to go to Patriot Computers in the Johnson Center, they will fax your receipt to the appropriate ITU area to unpartition your port. If you use another vendor, you must bring a copy of your receipt to the ITU Support Center in Innovation Hall, room 233, and the Support Center will contact the appropriate ITU area to unpartition your port.) Section VI. Compliance, in the Responsible Use of Computing Policy, provides an opportunity to meet with the Security Review Panel if you have been partitioned more than once

1) Checklist (Required)*

*Read through this checklist and all the questions on the next page before starting. As you go through some of the procedures on this checklist, you will find answers to the questions which you are required to answer.

¹When installing software, remember to read the terms of the license agreement.

2) Questions (Required)

You must answer the following questions correctly before being allowed access to the network again.

What is the name and version of the AntiVirus Software you have installed? ____________________________

After completing the checklist, when you go to Windows Update and Scan for Updates, how many Critical Updates and Service Packs does it say you need to install? _________________________________________________

What is the version of your virus definition files?__________________________________________________

When you scanned your hard drive with your AntiVirus software, what did you find? Were any viruses found? Names of viruses found?
_________________________________________________________________________________________

Are any viruses quarantined? Names of quarantined viruses? ________________________________________

For copyright violations only: what law am I breaking when I share music, movies, or software? __________

_________________________________________________________________________________________

3) Statement of Responsibility (Required)

I, ___________________ (print name), certify that I have read and understand the Responsible Use of Computing Policy (located at http://www.gmu.edu/facstaff/policy/newpolicy/1301gen.html) and the Copyright Compliance Policy (located at http://www.gmu.edu/facstaff/policy/newpolicy/1104gen.html).

I, ___________________(print name), certify that I have installed: all critical updates and service packs appropriate for my Operating System; George Mason University’s licensed copy of Symantec Anti-Virus Corporate Edition (SAV) software and current virus definition files; scanned my computer with SAV and current virus definitions; removed any worms/virus/ trojan infected files, and my computer is now clean according to the tools provided.

I, ___________________ (print name), understand and accept that the well being of my computer is my sole responsibility. I agree that I have responsibility for keeping my virus definitions current and my Windows Operating System current with critical updates and service packs.

I, ____________________ (print name), certify that all sharing programs and devices have been uninstalled, if directed by Copyright Office.

I, ____________________ (print name) understand I am liable, not the University, for any copyright infringement using file sharing programs.

Any future infection of my computer or notices for file sharing will result in immediate suspension of my network privileges. I understand that if my computer is infected again I will need to seek assistance from a vendor and pay to have my system updated and cleaned, and I may be required to meet with the Security Review Panel for violation of the Responsible Use of Computing Policy or the Copyright Compliance Policy.

Name: ______________________(Sign)

Support Center Staff Member: _____________(Print)

Phone: ___________________________  Student ID: __________________________                    

Verify Photo ID: ___________(ID Type)        Date: __________________________________      

For Network and Support Center Use Only

Partition index #:_________________________

IP Address:______________________________

Mac Address:____________________________

Computer Type:__________________________

Operating System:________________________

Residence Hall Location:___________________

Date of Violation:_________________________

Reason for Partition:_______________________

Unpartitioned by______________ on__________
	(Network staff member)	(date)