MEMO (E-mail) Accounts

If you know your password and want to change it, you can:

• Go to http://mail.gmu.edu and log into your E-mail account.
  
  
  1. Click the Options tab.
     
     
  2. Click the Password box on the left panel. You have three prompts, all of which must be filled in:
     
     
     • Enter your old password:
       
       
     • Enter your new password:
       
       
     • Click Change Password to confirm new password, or Reset to retain old password.
       (Note) This will also change your calendar password so, change the off-line agenda password to match your new e-mail password.
       
       

If you forgot your E-mail account password, you can:

• Click here to reset your password.
  (Note) If you use the Oracle Calendar Client, you will need to remove some files to reset the"offline agenda" password.
  • Please open the Search window from Start.
  • Click for All Files and Folders.
  • Under More Advanced Options, check: Search System Folders, Search Hidden Files and Folders, and
    Search Subfolders. Put "xtm*" in the All or Part of the File Name to start the search. Once search completes, please remove the following files:
    • xtmzone
    • xtmlocal.dat
    • xtmlocal.ndx
    • xtmparam.ini

or

• Visit the ITU Support Center in Innovation Hall, Room 233, and please bring your GMU ID. A Support Center Analyst will be able to facilitate changing the password.

 

Mason (osf1) Accounts

If you know your password and want to change it, you can:

• Use SSH (Secure Shell) to mason.gmu.edu, log into account;
  
  
  1. Type "passwd" at the system prompt and hit enter.
     
     
  2. Type your old password exactly as is (it is case-sensitive).
     
     
  3. Type "p" for 'pick your own'. Type your new password. The new password must be 6-32 characters (letters and/or numbers)
     

If you forgot your Mason password, you can:

• Click here to reset your Mason password.
  
  
  or
  
  
  
• Visit the ITU Support Center in Innovation Hall, Room 233, and please bring your GMU ID. A Support Center Analyst will be able to facilitate changing the password.

Patriot Web Self Service

• Go to https://patriotweb.gmu.edu and log into Self Service and click on the Personal Information link to change your PIN. Follow the instructions.
  

• Go to https://patriotweb.gmu.edu and click on "Login". Put in your G# as your user ID and click on "Forgot PIN". Answer your security question to reset your PIN.
  

• Go to http://password.gmu.edu on a working computer and follow the "Expired or Forgotten Password" instructions to reset your MESA password.

                                                      Last Revised: April 18, 2008