General Information

Technology Services Gateway

Information about and links to technology services at Mason are available from this gateway website. Services are searchable alphabetically, by category, or by campus. Visit http://itu.gmu.edu/techservices/ to search for services.


Information Technology Security Office ..................... 703-993-4183

The Information Technology Security Office is committed to presenting technology security awareness sessions to anyone associated with George Mason University. If you are interested in learning more about this educational opportunity, visit the IT Security web site at <http://security.gmu.edu>. The website also features links to security news; rules and regulations; system administrator resources; information about spam; security tips; virus alerts; and much more.

University Libraries ....................................................... 703-993-9070

The University Libraries will help you learn how to navigate electronic resources for your research through one-on-one appointments and drop-in instructional sessions. The library one-on-one program offers personal instruction by appointment at 703-993-9046. Drop-in sessions are scheduled throughout each semester with no reservations necessary. Use the link Library Workshops@Mason at <http://library.gmu.edu/research> for the schedule of classes. Refer to Library Resources, for additional information.

Mason Media Lab ........................................................... 703-993-4202

The Mason Media Lab is a multimedia learning facility that fosters collaborative learning for students who are part of faculty/staff led projects. The lab provides its facilities, equipment, software and production staff as support on a scheduled basis to approved projects at no cost. The MML is equipped with the latest production software, computers and equipment needed for video production, sound editing, CD/DVD production, animation, video production, presentation, large format printing services are provided at less than industry pricing.

Location: Johnson Center, Room 311G
Web site: <http://medialab.gmu.edu>

Remote Dial-In Access

Northern Virginia Area ........................ 703-426-2468
Manassas Area ..................................... 703-392-7468

Remote access to George Mason computers, e-mail, and most other network services is available from any Internet Service Provider. Alternatively, students and staff can dial in directly to the ITU’s modem banks at 703-426-2468 (Fairfax area) or 703-392-7468 (Manassas area). These modems support up to 56K analog PPP connections and can be used by anyone having an active George Mason or MEMO e-mail account. Please note: Internet access is not available through the ITU modems, but you will be able to connect to most servers at Mason, including e-mail <http://mail.gmu.edu>. You will need your Mason account login ID and password to access remote dial-in access (to get this account information, go to <http://mason.gmu.edu>).

Network Issues

Unplanned network outages are listed at:
<http://www.gmu.edu/prod/alerts/supportcenter/index.jsp>

Computer Store (Patriot Computers)........................... 703-993-4100

Patriot Computers, a department of the ITU, is a nonprofit enterprise offering students, faculty, and staff academically discounted computer hardware, software, and other technology-oriented products.

Location: Johnson Center, Room 115
Web site: <http://compstore.gmu.edu>
E-mail: compstor@gmu.edu

Hours of Operation:
Monday–Thursday 10:00 a.m.–7:30 p.m.
Friday–Saturday 10:00 a.m.–3:00 p.m.
(Subject to change)

Computer Purchases

If you are considering purchasing a computer, please refer to the current Computer Purchasing Guide for Students located at <http://compstore.gmu.edu/recom.html>. This contains a recommended minimum configuration the ITU has developed for desktop, laptop, and notebook computers. For the most current information on hardware and software that can be purchased at Patriot Computers, visit the web site at: <http://compstore.gmu.edu>.

Some academic colleges and departments have developed specific computing recommendations based on their curriculum requirements. Contact your college and follow their recommendations when making a purchase. If your college does not recommend a specific computer configuration, the ITU advises that you purchase the most powerful computer you can reasonably afford. This will ensure that it continues to meet the minimum requirements throughout your career at George Mason University.

Audio Visual Equipment Distribution

Audio Visual Equipment Distribution lends laptops, LCD projectors, DVD players, and other equipment to students, faculty, and staff. To learn what equipment is offered at each campus and to complete an online eqipment request form, visit http://classtech.gmu.edu.

Arlington Classroom Support: 703-993-8226
Fairfax Classroom Support: 703-993-2206
Prince William Classroom Support: 703-993-8499

Classroom Technologies Classroom Support

Classroom Technologies supports general purpose classrooms, electronically enhanced classrooms, computer classrooms, videoconferencing facilities, and computer labs at the Arlington, Fairfax and Prince William Campuses. The Classroom Support Offices provide a variety of services to faculty, staff and students. For details on office locations and operational hours, please visit http://classtech.gmu.edu

Arlington Classroom Support: 703-993-8226
Fairfax Classroom Support: 703-993-2206
Prince William Classroom Support: 703-993-8499

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Last Revised: March 22, 2007