Supported Software List
Academic Year 2009 - 2010

ITU Support Levels: P = Premier Support (full support - install, repair, training, telephone assistance, etc.). L = Limited Support (ITU has familiarity, documentation readily available, will address time permitting). D = Departmental Support (outside vendor provides support at department expense).		Purchase Guideline Legend: L = University license. S = Shareware. F = Freeware. C = Cost to Department.

Products NOT on this list are considered NOT SUPPORTED by ITU.

ITU Support Level	Application Category	Application Name	Purpose of Application	Purchase Guideline	Notes
P	Central Administrative App.	Banner	Financial Records Database	L	Training offered thru Fiscal Services
P	Central Administrative App.	Banner	Human Resources Database	L	Training offered thru Human Resources
P	Departmental Application	Magic SQL	Call Tracking Database	L	ITU uses for call tracking - Contact ITU Support Center
P	Central Administrative App.	OFA	Oracle Financial Analyzer	L	Budget Office uses for reporting
P	Departmental Application	Pinnacle Axis	Phone Billing Database	L	ITU uses for phone billing
P	Central Administrative App.	Travel	Travel Database	L	Fiscal Services offers training
P	Form reader	Adobe Acrobat Reader	Form Reader	F
P	Internet Tool	SSH	File Transfer and Terminal Emulator	F	ITU recommends for encrypted file transfer
P	Email Client	Netscape Communicator 7.2	Web browsing, email	F
P	LAN	Novell Client	LAN	F	ITU uses for systems still connected to Novell
P	Office Applications	Microsoft Office 2003 and above	Office Suite	L	Office Suite, Cisual Studio Pro, Visio Pro, Office SharePoint Designer (Replaces FrontPage)
P	Simulation Tool	Matlab 15 and above	Simulation	L	mason.gmu.edu
P	Statistical	SAS 9.2	Statistical	L	Windows Version - available upon request - limited licenses
P	Statistical	SPSS 17	Statistical	L	Windows Version - available upon request - limited licenses
P	Statistical	SPSS for Mac v17	Statistical	L	Mac Version - available upon request - 25 licenses
P	Virus Utility	Symantec 11 Antivirus and above	Virus utility	L	Available at http://itusupport.gmu.edu/downloads/index.asp
P	Web-based Classes	Townhall	Web-based Classes	L
P	Web-based Classes	WebCT	Web-based Classes	L
ITU Support Level	Application Category	Application Name	Purpose of Application	Purchase Guideline	Notes
L	Application Development Tool	Code Warrior	Programming	L	Contact ITU Support Center
L	Application Development Tool	Compaq C++ 6.2	Programming	L	mason.gmu.edu
L	Application Development Tool	Harlequin Lisp 4.1	Programming	L	mason.gmu.edu
L	Application Development Tool	Perl 5.005.03	Programming	F	mason.gmu.edu
L	Application Development Tool	Quintus Prolog 3.4	Programming	L	mason.gmu.edu
L	Application Development Tool	Visual basic	Programming	L
L	Application Development Tool	Visual Café	Programming	L
L	Equation Analysis	Maple V 13	Equation Analysis	L	mason.gmu.edu
L	File Compression	WinZip	File compression	C
L	Math	Minitab DEC 15/Windows (85 users)	Math	L	mason.gmu.edu
L	News Reader	Gopher 2.0.16 (client)		F
ITU Support Level	Application Category	Application Name	Purpose of Application	Purchase Guideline	Notes
D	Department Application	Symplicity	Career Services/Job Placement	L	Contact Career Services
D	Department Application	CALI	Law School Database	L	Contact Law School
D	Department Application	Centrec (Club One)	Membership Database	L
D	Department Application	FileMakerPro 5 and 6	Database	L
D	Department Application	Goldmine	Contact Database	L
D	Department Application	HMSCBORD	Housing Management	L	Contact Housing
D	Department Application	Kronos	Time Card Management	L
D	Department Application	Lexus Nexus	Legal Research	L	Contact Law School
D	Department Application	Monarch	Report Tool	L
D	Department Application	OnTime	Appointment Scheduling	L
D	Department Application	Paradox for Windows	Database	L
D	Department Application	POMS SQL	Parking Services Database	L	Contact Parking Services
D	Department Application	Quetel	Purchasing Dept Database	L	Contact Purchasing
D	Department Application	Scheduler Plus	Scheduling	L	Contact Events Management
D	Department Application	Traffic	Database	L
D	Department Application	USS	Database	L
D	Department Application	Vactrac4	Database	F
D	Department Application	Westlaw	Legal Research	L	Contact Law School
D	Project Management	Microsoft Project 98	Project Management	C
D	Report Writer	Crystal Reports	Report Writer	C
ITU Support Level	Application Category	Application Name	Purpose of Application	Purchase Guideline	Notes
P	Calendar	Corporate Time	Calendar Client	L	ITU Support Center
P	Report Writer	Discoverer	Web Based Report Writer	L	Contact dmteam@gmu.edu
P	Bibliographic	End Note	Bibliographic Software	L	Available at http://itusupport.gmu.edu/downloads/index.asp
L	Browser	Internet Explorer	Browser	L	Available for university owned computers.
L	Browser	Mozilla Firefox	Browser	F	Available at http://www.mozilla.org/products/firefox/
L	Browser	Mozilla Thunderbird	Browser	F	Available at http://www.mozilla.org/products/thunderbird/
L	Secured Wireless	VPN	Secured Wireless Connection at Mason	L	Available at http://itusupport.gmu.edu/downloads/index.asp
P	Office Application	Microsoft Virtual PC	Create Windows Machine on MAC	L	MACs use MS VPC to use windows programs - contact ITU Support Center for departmental MACs